Shipping policy

Processing & Shipping Times

  • Orders are processed within 1-2 business days from the date of purchase.

  • Standard delivery time across India is 5-7 business days, depending on the location.

  • We do not process or ship orders on weekends or public holidays.

Shipping Charges

  • We offer free shipping on all our products, unless explicitly mentioned otherwise.

  • Expedited shipping options are available at an additional cost and can be availed by getting in touch with our team.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • You can track your order using the link/tracking number provided in your confirmation message.

Delivery Locations

  • We currently deliver across India. International shipping is also available and comes with additional charges.

  • Some remote areas may experience slightly longer delivery times.

Shipping Partners

  • We work with trusted courier partners to ensure reliable and timely delivery of your orders.

Delays & Exceptions

  • While we strive to ensure timely delivery, unforeseen circumstances like weather conditions, strikes, or logistics issues may cause delays. We appreciate your patience in such cases.

  • If your order is delayed beyond the estimated delivery window, please contact our support team at tthonlinemarketspacellp@gmail.com.

Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

  • If your package is lost in transit, please reach out to us, and we will work with the courier service to resolve the issue.

Changes & Cancellations

  • Orders can be modified or canceled within 12 hours of placing the order. Once processed, cancellations may not be possible.

  • If you need to make changes, please email us at tthonlinmarketspacellp@gmail.com.

For any further queries, feel free to reach out to our customer support team. We’re here to help!

Contact Information:
Email: tthonlinemarketspacellp@gmail.com


Address: TTH Online Marketspace LLP, Ghoomakad, Rakkar Road, VPO Rakkar, Distt Kangra, Dharamshala, Himachal Pradesh - 176057

 

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